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Connecting SMB digital customers through chat, voice, video, text
and more directly within their
digital habitat.
Shadow was born out of my experience in the UCaaS and CCaaS industry over the last decade. While there are new and innovative solutions that come to market, they are primarily built around improving communication efficiency for the business or it's employees. This is important, but the current solutions are missing the primary focus of delivering a revolutionary digital customer experience. If you don't have your customer in mind, you're losing. Shadow will be the answer to creating an all-in-one branded CX overlay for your website, app, or any digital asset. Think Drift but on steroids to include voice, video, SMS, chat, etc. all in one easy to utilize pop up.
Looking for a technical co-founder who can help me build out the future of CX for small businesses. If you're interested, please send me an email at dylansmith86@gmail.com
If you are a digital sales and marketing rockstar looking for a new opportunity, please send me an email at dylansmith86@gmail.com